1. Introduction

WOFme Ltd. (“WOFme”, “we”, “us”, “our”) is committed to protecting the privacy of our clients (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

 

2. Your Privacy is Important

Your privacy is important to us. We want you to understand the terms and conditions surrounding the capture and use of any information we gather. This Privacy Policy sets out what information we gather, how we may use it, and how to correct or change it.

 

3. Collection of Personal Information

We collect personal information to provide our services effectively. This may include:

1. Personal Information Provided by You:This includes when you interact with us, such as when you use or purchase our products or services, subscribe or register to use our products or services, and provide feedback or respond to surveys.
2. Platform Usage Information:This includes information provided by you when using our website or mobile application, such as when you fill out forms or submit messages.
3. Aggregated Information:This includes information generated by our systems or third-party systems we use, which track traffic to and from our Platform but do not personally identify you.
4. Non-Personally Identifiable Information:This includes information that does not personally identify you.

 

4. Use of Personal Information

We use your personal information to:

1. Provide and manage our services.
2. Communicate with you about your vehicle’s service status.
3. Process payments and subscriptions.
4. Improve our services and website.
5. Verify your identity and assist you in case you forget your password or login details.
6. Authorise and process credit card transactions.
7. Provide information about our updated services, new offerings, and newsletters.
8. Ensure you receive advertising and information relevant to you.
9. Any other uses Authorised by you.

 

5. Disclosure of Personal Information

We may disclose your personal information to:

1. Our related companies, mechanics, and service providers.
2. Payment processors and financial institutions.
3. Government and regulatory bodies as required by law.
4. Third-party service providers who assist us in delivering our services.
5. Other third parties with your prior authorisation.

 

6. Cookies, Clear GIFs, and Tracking

We may collect non-personal information about your device when you access our products or services. We use cookies to:

1. Track traffic patterns to and from our Platform.
2. Ensure advertising is shown to the most appropriate person.
3. Enable you to use certain services without logging on each time.

You can control cookies through your browser settings.

 

7. Analytics and Third-Party Ad Servers

We use online measurement companies and other service providers to manage and optimise our Internet business and communications. These companies collect information about visits to our Platform to assist us in analysing performance and advertising effectiveness.

Some of our advertisers use third-party companies to serve advertisements when you visit our Platform. These companies may use information about your visits to this Platform and other websites to provide advertisements of interest to you. We recommend checking any relevant privacy policies before providing personal information to any third party.

 

8. Opting In and Opting Out

If our intended collection, use, or disclosure of your personal information is outside the terms set out in this Privacy Policy, we will give you the option to:

1. Opt out of certain services or interactive areas.
2. Opt in to receive notifications about new features, newsletters, or promotional activities.

 

9. Holding, Correcting, Updating, and Deleting Personal Information

Any personal information you provide will be collected and managed by us. Under the Privacy Act 2020, you have the right to access, update, correct, or delete your personal information. If you withdraw your permission to use your personal information, we will delete it unless required by law or for legitimate business purposes.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hello@wofme.co.nz

Or call on 0800 WOFME1